About this Benefit
ACP is a longer-term replacement for the Emergency Broadband Benefit, designed to help keep families connected to the internet. Qualified households can receive a monthly credit of up to $30/month (up to $75/month for customers in Tribal lands) towards their internet and mobile services and a one-time discount of up to $100 on a qualifying device.
Please contact the Federal Communications Commission (FCC) Complaint Center to file a complaint by visiting https://consumercomplaints.fcc.gov/ or calling 888-CALL-FCC (888-225-5322).
*Customer may receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating provider if customer contributes more than $10 and less than $50 toward the purchase price.
Frequently Asked Questions
When can I sign up?
Who is eligible for the ACP Program?
Do I receive the funds directly each month?
Can I sign up for the ACP if I am already a customer or if I was a customer in the past?
What is Lifeline and how do I qualify?
Can I receive both the ACP and Lifeline benefits at the same time?
If I already receive Lifeline benefits, will I automatically receive the ACP?
Everyone at my child’s school receives breakfast and lunch at no cost. Do we qualify?
Will I be able to use the service and the device if I have a disability?
How long will the ACP program last?
What if I was previously enrolled in the Emergency Broadband Benefit (EBB) program?
How much does broadband service cost?
Can I upgrade my current plan to take advantage of the full $30 per month (or $75 per month on Tribal lands)?
If the service plan I pick is $65 per month, do I get the extra money?
If the plan I pick is more than the monthly discount for broadband service, do I pay the extra myself?
How does the $100 device benefit work?
If my child and I are part of the same household, can we each get our own connected device through the ACP?